Interesting and informative piece. The section discussing the concept of human centered design resonated strongly with an important bit of advice Aaron gave us after the first assignment. That piece of advice was to always consider the audience/customer/user and all the possible ways they might use your product when designing the item because chances are, many of them might not read the manuals and use the item the way we thought they would when we created it. I agree that the best way to design/create something is to put the audience’s needs, capabilities, and behavior first, then design something to accommodate all of it.